Planning is an important function of management which involves defining the following:

(A) Setting objectives

(B) Deciding on plans, actions and strategies to achieve organisational goals

(C) Allocating and arranging resources

(D) Motivating and inspiring people to perform better

Choose the correct answer from the options given below:

1. (A), (B) and (D) only
2. (A) and (B) only
3. (A), (B) and (C) only
4. (A) and (C) only

"Standardisation refers to the process of setting standards for every business activity; it can be standardisation of process, raw material, time, product, machinery, methods or working conditions". The phenomenon of standardisation was specified by:

1. Koontz
2. Maslow
3. F.W. Taylor
4. Henry Fayol

Which of the following cannot be a characteristic of an entrepreneur?

1. Desire to Succeed
2. Risk averse
3. Innovative
4. Leader

AMPM is a reputed wristwatch company. Foreseeing the changing trend, the management of the company decided to manufacture smartwatches. This feature of management suggests that:

1. Management is all pervasive.
2. Management is a continuous function.
3. Management is a dynamic function.
4. Management is an intangible force.

Which management function involves setting objectives, developing courses of action, and providing a rational approach for achieving organizational goals, and is considered the first step in the management process?

Options:
A. Organising
B. Coordination
C. Controlling
D. Planning

Match List-I with List-II

Choose the correct answer from the options given below:

1. (A) - (I), (B) - (III), (C) - (IV), (D) - (II)
2. (A) - (I), (B) - (III), (C) - (II), (D) - (IV)
3. (A) - (I), (B) - (III), (C) - (IV), (D) - (III)
4. (A) - (II), (B) - (III), (C) - (IV), (D) - (I)

"The sum total of all individuals, institutions and other forces that are outside the control of a business firm, but that may affect its performance is known as:"

1. Business Management
2. Business Environment
3. Business Decision making
4. Entrepreneurship Development

"Controlling improves future ________ by providing information derived from past experience."

1. Controlling
2. Coordinating
3. Communication
4. Planning

Which of the following is a function that brings the management cycle back to the planning function?

1. Organising
2. Coordinating
3. Controlling
4. Directing

Which of the following statement is true regarding the nature of Management?

1. It has features of both Science and Art.
2. It is not an Art.
3. It is an exact Science.
4. It is a fully recognized Profession.

Arrange the following stages of motivation in order.

(A) Unsatisfied need

(B) Search behavior

(C) Drives

(D) Reduction of tension

Choose the correct answer from the options given below:

1. (A), (C), (B), (D)
2. (C), (A), (B), (D)
3. (B), (A), (D), (C)
4. (C), (B), (D), (A)

Match List-I with List-II

Choose the correct answer from the options given below:

1. (A) - (III), (B) - (II), (C) - (I), (D) - (IV)
2. (A) - (IV), (B) - (II), (C) - (I), (D) - (III)
3. (A) - (IV), (B) - (II), (C) - (I), (D) - (III)
4. (A) - (II), (B) - (I), (C) - (IV), (D) - (III)

Match List-I with List-II

Choose the correct answer from the options given below:

1. (A) - (IV), (B) - (II), (C) - (III), (D) - (I)
2. (A) - (II), (B) - (I), (C) - (III), (D) - (IV)
3. (A) - (IV), (B) - (I), (C) - (II), (D) - (III)
4. (A) - (III), (B) - (IV), (C) - (I), (D) - (II)

Which of the following can NOT be considered as an element of directing?

1. Coordination
2. Motivation
3. Communication
4. Supervision

"________ is a continuous process because new jobs may be created and some of the existing employees may leave the organisation."

1. Planning
2. Organising
3. Staffing
4. Controlling

"A very useful training method has been adopted by many training institutes since long by providing real work environment for trainees. This type of training is termed as:"

1. Vestibule training
2. Programmed instruction
3. Internship training
4. Case Study

"Paras developed a negative attitude towards his work because of his unsatisfactory performance appraisal. Which of the following may help him to change his attitude?"

1. Transfer
2. Leave
3. Motivation
4. Coordination

"If the workload of a manager is more than his capacity, which of the following can he use to offload the work?"

1. Delegation of Authority
2. Span of management
3. Direct communication
4. Close supervision

"Compensation refers to all forms of pay or rewards going to employees where some payments are direct and some are indirect."

"An indirect payment is:"

1. Bonus
2. Daily Incentive
3. Commission
4. Employer paid Insurance

Arrange the following steps of controlling process in a correct sequence.

(A) Correcting the situation in accordance with the decision.

(B) Projecting the future and determining the goals and standards of performance.

(C) Measuring and comparing the work in terms of control standards.

(D) Promptly investigating the causes of the deviation.

Choose the correct answer from the options given below:

1. (B), (C), (D), (A)
2. (A), (C), (B), (D)
3. (B), (A), (D), (C)
4. (C), (B), (D), (A)

Controlling is important for the following reasons

(A) Judging Accuracy of Standards (

B) Ensuring creativity in the organisation

(C) Facilitating Coordination in Action

(D) Making Efficient Use of Resources

Choose the correct answer from the options given below:

1. (A), (B) and (D) only
2. (A), (B) and (C) only
3. (A), (B), (C) and (D)
4. (A), (C) and (D) only

Arrange the following steps of planning process in a logical sequence

(A) Making certain assumptions about the future

(B) Selecting the best possible and viable alternative

(C) Weighing the pros and cons of each alternative

(D) Monitoring the plan to ensure that objectives are achieved

Choose the correct answer from the options given below:

1. (A), (B), (C), (D)
2. (A), (C), (B), (D)
3. (B), (A), (D), (C)
4. (C), (B), (D), (A)

Match List-I with List-II

Choose the correct answer from the options given below:

1. (A) - (II), (B) - (IV), (C) - (I), (D) - (III)
2. (A) - (II), (B) - (III), (C) - (I), (D) - (IV)
3. (A) - (II), (B) - (I), (C) - (IV), (D) - (III)
4. (A) - (III), (B) - (IV), (C) - (I), (D) - (II)

"________ ensures judging the accuracy of the standards."

1. Directing
2. Organising
3. Planning
4. Controlling

Which of the following is related to economic dimension of business environment?

1. Modes of transportation communication facilities
2. Life expectancy and expectations from the workforce
3. Legislations passed by the government and regulations laid down by government authorities.
4. Technological developments and innovations

Which of the following are identified as features of a profession?

(A) Well-defined body of knowledge

(B) Existence of theoretical knowledge

(C) Entry restricted on the basis of examination or education

(D) Dominance of service motive

Choose the correct answer from the options given below:

1. (A), (C) and (D) only
2. (A), (B) and (C) only
3. (A), (B), (C) and (D)
4. (B), (C) and (D) only

Manju was shopping in a grocery store. She picked up a product and started searching for the FPO mark on the package. What was the product in her hand?

1. Pickle jar
2. Shirt
3. Bulb
4. Gold necklace

Which of the following are the limitations of internal sources of recruitment? (A) The scope for induction of fresh talent is reduced. (B) Employees are motivated to improve their performance. (C) The employees may not take challenging tasks if they are sure of time-bound promotions. (D) Internal recruitment may boost the competitive environment in the organisation.

Choose the correct answer from the options given below:

1. (A) and (D) only
2. (A) and (C) only
3. (B) and (D) only
4. (B), (C) and (D) only

__________ is a philosophy that implies selective dispersal of authority because it propagates the belief that people are competent, capable and resourceful.

1. Span of management
2. Decentralisation
3. Centralisation
4. Democratic leadership style

The importance of consumer protection from the business point of view includes:

(A) Social responsibility

(B) Government intervention

(C) Business uses its own resources

(D) Long term interest of business

Choose the correct answer from the options given below:

1. (A), (C) and (D) only
2. (A), (B) and (D) only
3. (A), (B), (C) and (D) only
4. (B), (C) and (D) only

Which of the following cannot file a complaint under the consumer protection act 2019?

1. An ignorant consumer
2. A person who obtains the goods without any consideration
3. Legal heir of a deceased consumer.
4. Central government

Which of the following is NOT an aspect of staffing?

1. Training
2. Authority
3. Recruitment
4. Selection

Which of the following factor is NOT responsible for emergence of entrepreneurship?

1. Education
2. Family Background
3. Government Support
4. Future Certainty

Which of the following states that a specific and definite action is to be taken or not to be taken?

1. Rule
2. Policy
3. Strategy
4. Procedure

__________ in management is concerned with doing the right task, completing activities and achieving goals.

1. Effectiveness
2. Efficiency
3. Sustainability
4. Quality

Arrange the following stages of staffing process in the correct order.

(A) Searching for employees and stimulating them to apply

(B) Issuing offer letter

(C) Giving a brief presentation about the company

(D) Determining the number of personnel required for vacant positions

Choose the correct answer from the options given below:

1. (A), (B), (C), (D)
2. (A), (C), (B), (D)
3. (D), (A), (B), (C)
4. (C), (B), (D), (A)

__________ provide useful insights to managerial behaviour and influence managerial practices.

1. Organisational Objectives
2. Principles of Management
3. Leadership Traits
4. Dimensions of business environment

__________ involves synchronisation of the different actions or efforts of the various units of an organization by providing the requisite amount, quality, timing and sequence of efforts which ensures that planned objectives are achieved with a minimum of conflict.

1. Planning
2. Organising
3. Controlling
4. Coordination

Arrange the following steps of organising process in a logical order.

(A) Grouping similar activities

(B) Dividing the work according to the plan

(C) Establishing clear relationships to create a hierarchal structure

(D) Allocating work to various employees

Choose the correct answer from the options given below:

1. (B), (A), (C), (D)
2. (A), (C), (B), (D)
3. (B), (A), (D), (C)
4. (C), (B), (D), (A)

Match List-I with List-II

Choose the correct answer from the options given below:

1. (A) - (III), (B) - (I), (C) - (IV), (D) - (I)
2. (A) - (I), (B) - (III), (C) - (II), (D) - (IV)
3. (A) - (I), (B) - (II), (C) - (IV), (D) - (III)
4. (A) - (III), (B) - (II), (C) - (IV), (D) - (I)

What type of packaging does Aroma Coffee House use?

1. Plastic bags
2. Recyclable materials
3. Aluminium Cans
4. Glass Jars

Which of the following is NOT a component of Marketing Mix?

1. Product
2. Price
3. Placement
4. Promotion

What is Aroma Coffee House's primary branding focus?

1. Cost effectiveness
2. Sustainability
3. Luxury
4. Speed

Which marketing mix component involves advertising?

1. Product
2. Price
3. Place
4. Promotion

What does labeling provide to customers?

1. Packaging Design
2. Product Information
3. Product Protection
4. Enhances quality of the product

What is the primary goal of financial management?

1. Maximizing revenue
2. Maximizing shareholders' wealth
3. Minimizing expenses
4. Expanding the business

Which process evaluates the viability of long-term investment projects?

1. Capital Budgeting
2. Working capital management
3. Dividend decisions
4. Financial leverage

Financial Planning of a company is essentially known as _________?

1. Finance
2. Financial blueprint
3. Shareholders' wealth
4. Operations management

What does GreenTech prioritize in working capital management?

1. Expanding inventory
2. Eliminating liabilities
3. Increasing dividends
4. Optimising cashflow

Which component is NOT a part of GreenTech's financial management?

1. Pricing Strategy
2. Capital Structure
3. Financial Leverage
4. Dividend decisions