Many companies are making use of new technologies like AI (Artificial Intelligence) to increase effectiveness and efficiency of their business. Which of the following points regarding Importance of Business Environment does this statement reflect?

1. It helps in assisting planning

2. It helps in coping with rapid changes

3. It helps the firm to identify threats and early warning signals

4. It helps in tapping useful resources

“Stock exchange can play a vital role in ensuring wider share ownership by regulating new issues, better trading practices and taking effective steps in educating the public about investments.”

Identify the function of stock exchange pointed out in the above paragraph:–

1. Safety of transactions

2. Contribute to economic growth

3. Providing scope of speculation

4. Spreading of equity cult

Arrange the following needs in a hierarchy as suggested by Abraham H. Maslow.

A. Affiliation and belongingness Needs
B. Basic physiological Needs
C. Self-actualisation Needs
D. Esteem Needs
E. Safety/security Needs

Choose the correct answer from the options given below:

1. C, D, A, B, E

2. A, B, C, D, E

3. B, A, E, C, D

4. B, E, A, D, C

Match List I with List II

Choose the correct answer from the options given below:

1. A-I, B-II, C-III, D-IV

2. A-IV, B-II, C-III, D-I

3. A-IV, B-II, C-I, D-III

4. A-IV, B-III, C-I, D-II

Arrange the process of management in a sequence –

A. Organising
B. Controlling
C. Staffing
D. Planning
E. Directing

Choose the correct answer from the options given below:

1. E, B, A, C, D

2. A, B, C, D, E

3. D, C, A, B, E

4. D, A, C, E, B

“Off the job training methods are used away from the work place and means learning before doing.”
Find out off the job methods from the following:–

A. Films
B. Coaching
C. Case Study
D. Job Rotation
E. Vestibule training

Choose the correct answer from the options given below:

1. A, C and E only

2. B, C and D only

3. D, A and E only

4. E, A and C only

State which of the following combinations are correct for “Non-financial incentives”:

A. Job enrichment, status
B. Organisational climate, career advancement opportunities
C. Retirement benefits, perquisites
D. Stock option, employment recognition programmes
E. Bonus, perquisites

Choose the correct answer from the options given below:

1. B and C only

2. C, D and E only

3. A and C only

4. A and B only

Match List I with List II

Choose the correct answer from the options given below:

1. A-I, B-II, C-III, D-IV

2. A-I, B-III, C-IV, D-II

3. A-I, B-III, C-II, D-IV

4. A-I, B-IV, C-II, D-III

Select the characteristics of management from the following.
A. Management is a tangible force
B. Management is an individual activity
C. Management is multi dimentional
D. Management is not a continuous process
E. Management is a dynamic function
Choose the correct answer from the options given below:
1. A and C only
2. B and E only
3. B and C only
4. C and E only

Which of the following is NOT an “Importance of Controlling”:–

1. Accomplishment of Organizational Goals

2. Judging Accuracy of Standards

3. Decreases Employee Motivation

4. Ensuring Order and Discipline

Factors affecting Financing Decisions include:

A. Cost
B. Risk
C. Floatation cost
D. Cash flow position of the company
E. Taxation Policy

Choose the correct answer from the options given below:

1. A, B and D only

2. A, B, C and E only

3. D and E only

4. A, B, C and D only

Which of the following is NOT a function of SEBI?

1. Registration of Brokers and Sub Brokers

2. Encouraging Insider Trading

3. Undertaking Steps for Investor Protection

4. Undertaking measures to develop the Capital Markets by adopting a flexible approach

This element of delegation is derived from delegated authority.

1. Delegation

2. Authority

3. Accountability

4. Responsibility

Which of the following is correct about objectives of management?

1. Economic objectives of a business includes providing employment opportunities to the under-privileged sections of society.

2. Growth and profit are personal objectives of an individual.

3. Organisations should reconcile personal goals with Organisational goals.

4. Environmental friendly methods of production is an Organisational objective.

Which of the following statement is incorrect?

1. Foreign Exchange Management Act 1947 and Factories Act 1948 is a part of Economic environment.

2. Legislations passed by the Government authorities is a part of Legal environment.

3. Peace and stability in the country is a part of political environment.

4. Customs, traditions and values are part of Social environment.

________ refers to a source of recruitment in which the business organisations keep a database of applicants and call them when need arises:

1. Employment Exchange

2. Placement Agencies

3. Labour Contractors

4. Casual Callers

“The consumers should use electrical appliances which are ISI marked”, which consumer right is reflected in this statement?

1. Right to be Informed

2. Right to be Assured

3. Right to Consumer Education

4. Right to Safety / Right to be Protected

Span of Management refers to:

1. Number of managers

2. Length of term for which a manager is appointed

3. Number of subordinates under a superior

4. Number of members in top management

“If a business serving Aaloo Parantha in India is successful, it may not be the same in U.S.”
Name the feature of business environment highlighted above.

1. Dynamic nature

2. Uncertainty

3. Relativity

4. Inter-relatedness

Match List I with List II

Choose the correct answer from the options given below:

1. A–IV, B–III, C–I, D–II

2. A–III, B–IV, C–II, D–I

3. A–III, B–IV, C–I, D–II

4. A–IV, B–III, C–II, D–I

Which of the feature of “Management as a Profession” holds true?

1. Restricted entry

2. Professional association

3. Ethical code of conduct specified by AIMA

4. Service motive

“A company recruits fresh engineers only from top institutes like IITs each year.”
This represents which type of plan?

1. Policy

2. Objective

3. Strategy

4. Rule

Which of the following statements related to functional and divisional structure are correct?

A. It is easy to fix responsibility for performance in functional structure of organisation.
B. Formation of functional structure of organisation is based on functions.
C. Divisional structure of organisation is economical.
D. It is easy to fix responsibility for performance in divisional structure of organisation.
E. Functional structure of organisation is economical.

Choose the correct answer from the options given below:

1. A, B & D Only

2. A, B & E Only

3. B, D & E Only

4. B, C & D Only

Match List I with List II

Choose the correct answer from the options given below:

1. A–I, B–III, C–IV, D–II

2. A–IV, B–III, C–II, D–I

3. A–II, B–III, C–I, D–IV

4. A–IV, B–III, C–I, D–II

“A superior may withhold or suppress a communication which he feels may adversely affect his authority”. Find out the category of the barrier discussed above.

1. Psychological barrier

2. Personal barrier

3. Semantic barrier

4. Organisational barrier

Which among the following is not a Mark of Bureau of Indian Standards?

1. Eco-Mark

2. Bio-Mark

3. Agmark

4. Hallmark

Identify the function of management that checks whether decisions have been translated into desired action.

1. Planning

2. Organising

3. Directing

4. Controlling

The controlling technique ‘PERT’ stands for –

1. Programme Editing and Review Technique

2. Programme Evaluation and Review Technique

3. Programme Evaluation and Recognition Technique

4. Provision of Evaluation and Recognition Technique

Choose the Alternative that points the right sequence of controlling process:
(A) Taking corrective action
(B) Setting performance standards
(C) Comparison of actual performance with standards
(D) Measurement of actual performance
(E) Analysing Deviations
Choose the correct answer from the options given below :
(1) (B), (D), (C), (E), (A)
(2) (A), (D), (C), (B), (E)
(3) (E), (D), (B), (C), (A)
(4) (D), (E), (B), (A), (C)

Interest on debts is a tax deductible expense, how increase in tax rate will affect debts:

1. Debt will become relatively cheaper than equity

2. Debt will become relatively costlier than equity

3. Equity and debt will remain unaffected

4. Equity and debt both will be affected

As per Consumer Protection Act, 2019, what is the minimum amount of value of goods or services paid as consideration for referring the dispute to National Commission –

1. Exceeding ₹50 Lakhs

2. Exceeding ₹1 Crores

3. Exceeding ₹5 Crores

4. Exceeding ₹10 Crores

Yashshvi started a bottle manufacturing business. She has set objectives and developed premises. Now a few more things need to be done in this entire planning process. A list of things is given below. Arrange these in sequence.

A. To check if plans are being implemented according to schedule.
B. Doing what is required, implementing the plan.
C. Evaluating alternative courses of action.
D. Identifying alternative courses of action.
E. Select the most feasible, profitable and with least negative consequences.

Choose the correct answer from the options given below:

1. E, D, C, B, A

2. A, B, C, D, E

3. D, C, E, B, A

4. C, E, B, A, D

Identify the correct sequence of the process of communication.
(A) Feedback
(B) Media
(C) Sender
(D) Message
(E) Receiver
Choose the correct answer from the options given below :
(1) (A), (B), (D), (E), (C)
(2) (B), (C), (D), (E), (A)
(3) (D), (B), (C), (E), (A)
(4) (C), (D), (B), (E), (A)

Rearrange the following steps of staffing in a logical sequence.

A. Placement and Orientation
B. Promotion and Career planning
C. Training and Development
D. Compensation
E. Performance Appraisal

Choose the correct answer from the options given below:

1. A, C, E, B, D

2. A, B, E, C, D

3. A, D, C, E, B

4. A, D, E, B, C

The test which provides clues to a person's emotions, his reactions, maturity and value system is:

1. Intelligence test

2. Personality test

3. Trade test

4. Interest test

As per Consumer Protection Act, 2019, if the value of goods is ₹2 crores, where can a consumer file a complaint?

1. District Commission

2. State Commission

3. National Commission

4. Supreme Court

Rajan is employed in Amaze Ltd. He was of the view that continuous scientific improvements and innovations provide new ways of producing goods. That is why he keeps on making innovations in his product and spends a huge amount on R&D. Identify the dimension of business environment discussed above.

1. Economic environment

2. Political environment

3. Social environment

4. Technological environment

Which of the following statement is FALSE:

1. These days sale and purchase of securities is carried out online.

2. A depository keeps securities in electronic form.

3. An investor requires only a bank account to trade in securities.

4. A broker must be registered with SEBI.

Arrange the steps of Organising process in correct order.

A. Identification and Division of work
B. Establishing reporting relationship
C. Assigning of duties
D. Departmentalisation

Choose the correct answer from the options given below:

1. A, C, D, B

2. A, D, C, B

3. B, C, D, A

4. C, D, A, B

Which of the following is incorrect?

1. Co-ordination is a group effort

2. Co-ordination is an individual effort

3. Co-ordination is a continuous process

4. Co-ordination is a deliberate function

Read the following passage and answer the question

Atul joined ABC Ltd. as a worker and was getting paid according to his skills and performance. He was assigned to a team where all his team members were very cooperative and used to help each other in need. Each team in the company was given one target to achieve. His supervisor used to take suggestions from the subordinates and reward the constructive suggestions. There was no chaos in the organisation as synchronisation of activities of different departments was maintained.
When the workers get paid according to skills and performance in the organisation, name the principle that is being followed.

1. Equity

2. Fair remuneration of employees

3. Esprit de corps

4. Initiative

Read the following passage and answer the question

Atul joined ABC Ltd. as a worker and was getting paid according to his skills and performance. He was assigned to a team where all his team members were very cooperative and used to help each other in need. Each team in the company was given one target to achieve. His supervisor used to take suggestions from the subordinates and reward the constructive suggestions. There was no chaos in the organisation as synchronisation of activities of different departments was maintained.
The principle of Fayol followed by Atul's team in this case was –

1. Equity

2. Scalar chain

3. Esprit de corps

4. Order

Read the following passage and answer the question

Atul joined ABC Ltd. as a worker and was getting paid according to his skills and performance. He was assigned to a team where all his team members were very cooperative and used to help each other in need. Each team in the company was given one target to achieve. His supervisor used to take suggestions from the subordinates and reward the constructive suggestions. There was no chaos in the organisation as synchronisation of activities of different departments was maintained.
Identify the principle of Scientific Management discussed in the passage.

1. Science, Not Rule of Thumb

2. Harmony, Not Discord

3. Equity

4. Cooperation, Not Individualism

Read the following passage and answer the question

Atul joined ABC Ltd. as a worker and was getting paid according to his skills and performance. He was assigned to a team where all his team members were very cooperative and used to help each other in need. Each team in the company was given one target to achieve. His supervisor used to take suggestions from the subordinates and reward the constructive suggestions. There was no chaos in the organisation as synchronisation of activities of different departments was maintained.
The feature of management highlighted in the passage, where the work was done in teams is ______.

1. Continuous

2. Group activity

3. Pervasive

4. Dynamic

Read the following passage and answer the question

Atul joined ABC Ltd. as a worker and was getting paid according to his skills and performance. He was assigned to a team where all his team members were very cooperative and used to help each other in need. Each team in the company was given one target to achieve. His supervisor used to take suggestions from the subordinates and reward the constructive suggestions. There was no chaos in the organisation as synchronisation of activities of different departments was maintained.
Find out the concept of management which is also known as the essence of management from the passage.

1. Directing

2. Delegation

3. Coordination

4. Cooperation

Read the following passage and answer the question

Mr. X is working as a manager at “Cheezy’s Pizzas” at Pali Hills, Mumbai. He has a good command over his employees as well as customers. One of his sub-ordinates Mr. Z left his company and opened up a similar pizza chain called “Mozzy’s Pizzas” opposite to “Cheezy’s Pizzas” as a new competitor. Mozzy’s copied the recipes and the business model of Cheezy’s and started selling pizzas @50% discount as an introductory offer. Mr. X was losing his sales and so he called up a team meeting with the executives to discuss this issue. The team meeting concluded with certain suggestions like protecting the brand name with necessary Intellectual Property Rights; the company decided to give a new look to the logo and colors of brand name and then giving it legal protection. The operation executive suggested Mr. X add more variety in their current menu e.g. more pizza toppings, more flavours of pastas and soups, etc. The marketing executive provided an idea to distribute free slices of pizza at malls and gaming areas for children in order to attract more customers. The marketing executive also suggested to provide free “home delivery” to increase customer base. In order to develop goodwill, the company also decided to print the list of ingredients outside the package to inform the customers about product contents. The marketing executive also came up with a plan to provide gifts to customers who buy in bulk, e.g. 2 soups free with 01 large pizza, 01 pasta free with 02 medium pizzas.

Select the elements of promotion mix out of the following:

A. Transportation
B. Advertising
C. Inventory Control
D. Personal selling
E. Warehousing

Choose the correct answer from the options given below:

1. A and D only

2. A and B only

3. C and D only

4. B and D only

Read the following passage and answer the question

Mr. X is working as a manager at “Cheezy’s Pizzas” at Pali Hills, Mumbai. He has a good command over his employees as well as customers. One of his sub-ordinates Mr. Z left his company and opened up a similar pizza chain called “Mozzy’s Pizzas” opposite to “Cheezy’s Pizzas” as a new competitor. Mozzy’s copied the recipes and the business model of Cheezy’s and started selling pizzas @50% discount as an introductory offer. Mr. X was losing his sales and so he called up a team meeting with the executives to discuss this issue. The team meeting concluded with certain suggestions like protecting the brand name with necessary Intellectual Property Rights; the company decided to give a new look to the logo and colors of brand name and then giving it legal protection. The operation executive suggested Mr. X add more variety in their current menu e.g. more pizza toppings, more flavours of pastas and soups, etc. The marketing executive provided an idea to distribute free slices of pizza at malls and gaming areas for children in order to attract more customers. The marketing executive also suggested to provide free “home delivery” to increase customer base. In order to develop goodwill, the company also decided to print the list of ingredients outside the package to inform the customers about product contents. The marketing executive also came up with a plan to provide gifts to customers who buy in bulk, e.g. 2 soups free with 01 large pizza, 01 pasta free with 02 medium pizzas.
“The marketing executive also suggested to provide free ‘home delivery’ to increase customer base.” Identify the concept discussed in this statement.

1. Product mix

2. Price mix

3. Place mix

4. Promotion mix

Read the following passage and answer the question

Mr. X is working as a manager at “Cheezy’s Pizzas” at Pali Hills, Mumbai. He has a good command over his employees as well as customers. One of his sub-ordinates Mr. Z left his company and opened up a similar pizza chain called “Mozzy’s Pizzas” opposite to “Cheezy’s Pizzas” as a new competitor. Mozzy’s copied the recipes and the business model of Cheezy’s and started selling pizzas @50% discount as an introductory offer. Mr. X was losing his sales and so he called up a team meeting with the executives to discuss this issue. The team meeting concluded with certain suggestions like protecting the brand name with necessary Intellectual Property Rights; the company decided to give a new look to the logo and colors of brand name and then giving it legal protection. The operation executive suggested Mr. X add more variety in their current menu e.g. more pizza toppings, more flavours of pastas and soups, etc. The marketing executive provided an idea to distribute free slices of pizza at malls and gaming areas for children in order to attract more customers. The marketing executive also suggested to provide free “home delivery” to increase customer base. In order to develop goodwill, the company also decided to print the list of ingredients outside the package to inform the customers about product contents. The marketing executive also came up with a plan to provide gifts to customers who buy in bulk, e.g. 2 soups free with 01 large pizza, 01 pasta free with 02 medium pizzas.
“In order to develop goodwill, the company also decided to print the list of ingredients outside the packages to inform the customers about product contents.” Identify the concept related to this statement.

1. Branding

2. Packaging

3. Logo

4. Labelling

Read the following passage and answer the question

Mr. X is working as a manager at “Cheezy’s Pizzas” at Pali Hills, Mumbai. He has a good command over his employees as well as customers. One of his sub-ordinates Mr. Z left his company and opened up a similar pizza chain called “Mozzy’s Pizzas” opposite to “Cheezy’s Pizzas” as a new competitor. Mozzy’s copied the recipes and the business model of Cheezy’s and started selling pizzas @50% discount as an introductory offer. Mr. X was losing his sales and so he called up a team meeting with the executives to discuss this issue. The team meeting concluded with certain suggestions like protecting the brand name with necessary Intellectual Property Rights; the company decided to give a new look to the logo and colors of brand name and then giving it legal protection. The operation executive suggested Mr. X add more variety in their current menu e.g. more pizza toppings, more flavours of pastas and soups, etc. The marketing executive provided an idea to distribute free slices of pizza at malls and gaming areas for children in order to attract more customers. The marketing executive also suggested to provide free “home delivery” to increase customer base. In order to develop goodwill, the company also decided to print the list of ingredients outside the package to inform the customers about product contents. The marketing executive also came up with a plan to provide gifts to customers who buy in bulk, e.g. 2 soups free with 01 large pizza, 01 pasta free with 02 medium pizzas.
Which dimension is discussed in the statement:
“The operation executive suggested Mr. X to add more variety in their current menu e.g. more pizza toppings, more flavours of pastas and soups, etc.”

1. Product mix

2. Price mix

3. Place mix

4. Promotion mix

Read the following passage and answer the question

Mr. X is working as a manager at “Cheezy’s Pizzas” at Pali Hills, Mumbai. He has a good command over his employees as well as customers. One of his sub-ordinates Mr. Z left his company and opened up a similar pizza chain called “Mozzy’s Pizzas” opposite to “Cheezy’s Pizzas” as a new competitor. Mozzy’s copied the recipes and the business model of Cheezy’s and started selling pizzas @50% discount as an introductory offer. Mr. X was losing his sales and so he called up a team meeting with the executives to discuss this issue. The team meeting concluded with certain suggestions like protecting the brand name with necessary Intellectual Property Rights; the company decided to give a new look to the logo and colors of brand name and then giving it legal protection. The operation executive suggested Mr. X add more variety in their current menu e.g. more pizza toppings, more flavours of pastas and soups, etc. The marketing executive provided an idea to distribute free slices of pizza at malls and gaming areas for children in order to attract more customers. The marketing executive also suggested to provide free “home delivery” to increase customer base. In order to develop goodwill, the company also decided to print the list of ingredients outside the package to inform the customers about product contents. The marketing executive also came up with a plan to provide gifts to customers who buy in bulk, e.g. 2 soups free with 01 large pizza, 01 pasta free with 02 medium pizzas.
Which of the Intellectual Property Right is being discussed in the statement,
“protecting the brand name with necessary Intellectual Property Rights, the company decided to give a new look to the logo and colors of brand name and giving it legal protection.”

1. Logo

2. Brand mark

3. Trade mark

4. Brand name