Arrange the elements of communication process in correct sequence.

(A) Receiver
(B) Message
(C) Sender
(D) Encoding
(E) Decoding

Choose the correct answer from the options given below :

(1) (C), (B), (D), (E), (A)
(2) (B), (D), (E), (A), (C)
(3) (D), (E), (B), (C), (A)
(4) (C), (A), (D), (B), (E)

Match List - I with List - II.

Choose the correct answer from the options given below :

(1) (A)-(IV), (B)-(III), (C)-(II), (D)-(I)
(2) (A)-(II), (B)-(III), (C)-(I), (D)-(IV)
(3) (A)-(I), (B)-(II), (C)-(III), (D)-(IV)
(4) (A)-(IV), (B)-(I), (C)-(III), (D)-(II)

Out of the following who cannot file a complaint on behalf of an aggrieved person in the consumer court :

(1) A legal heir
(2) A consumer
(3) Registered Consumer Association
(4) Neighbour of a deceased consumer

“Sometimes people evaluate the meaning of message even before the sender completes his message.”
Identify which type of barrier is highlighted in the given statement :

(1) Premature Evaluation
(2) Unclarified Assumptions
(3) Distrust
(4) Lack of attention

Which combinations of items are correct for Fayol's principles :

(A) Differential piece wage system, Functional foremanship

(B) Division of work, Science not rule of thumb

(C) Equity, Discipline

(D) Centralisation and Decentralisation, Stability of personnel

(E) Harmony not discord, Discipline, Order

Choose the correct answer from the options given below:

1. A and D Only

2. B and C Only

3. A and C Only

4. C and D Only

Ensuring the continuous survival and growth of the enterprise through the succession planning for managers is the benefit of one of the functions of management. Identify that function.

(1) Planning
(2) Organising
(3) Staffing
(4) Directing

Anuj is superior to the first line managers. At which level of management is he working in his organisation :

(1) Supervisory level
(2) Top level
(3) Middle level
(4) Non operational level

Match List - I with List - II.

Choose the correct answer from the options given below :
(1) (A)-(IV), (B)-(III), (C)-(I), (D)-(II)
(2) (A)-(III), (B)-(II), (C)-(I), (D)-(IV)
(3) (A)-(IV), (B)-(III), (C)-(II), (D)-(I)
(4) (A)-(II), (B)-(III), (C)-(IV), (D)-(I)

An organisational structure which groups similar or related jobs together is known as ______.
(1) Centralised structure
(2) Functional structure
(3) Divisional structure
(4) Informal structure

"Valuation provides important instant information to both buyer and sellers" Identify the function of stock exchange :

(1) Safety of transaction
(2) Provides liquidity
(3) Scope for speculation
(4) Pricing of securities

The activities involved in managing an enterprise are common to all organisations, whether economic, social or political :
Which characteristic of management is highlighted in this statement :

(1) Management is multi dimensional
(2) Management is a continuous process
(3) Management is a dynamic function
(4) Management is all pervasive

Control should focus on ______ which are critical to the success of an organisation.
(1) Key result areas (KRAs)
(2) Critical point control
(3) Management by Exception
(4) Control by exception

Match List - I with List - II.

Choose the correct answer from the options given below :

(1) (A)-(II), (B)-(IV), (C)-(I), (D)-(III)
(2) (A)-(II), (B)-(I), (C)-(III), (D)-(IV)
(3) (A)-(I), (B)-(III), (C)-(II), (D)-(IV)
(4) (A)-(IV), (B)-(I), (C)-(III), (D)-(II)

Choose the correct sequence of controlling process :

(A) Taking corrective action
(B) Setting performance standards
(C) Measurement of actual performance
(D) Comparison of actual performance with standards
(E) Analysing deviations

Choose the **correct** answer from the options given below :

(1) (C), (B), (D), (E), (A)
(2) (C), (D), (E), (B), (A)
(3) (B), (C), (D), (E), (A)
(4) (C), (B), (E), (D), (A)

“As planning is an activity of deciding in advance what to do and how to do, it involves certain logical steps” Arrange the following in correct sequence :

(A) Developing premises
(B) Setting objectives
(C) Evaluating alternative courses of action
(D) Selecting an alternative
(E) Identifying alternative courses of action

Choose the **correct** answer from the options given below :

(1) (A), (B), (E), (C), (D)
(2) (B), (A), (E), (C), (D)
(3) (C), (A), (B), (E), (D)
(4) (D), (A), (C), (B), (E)

If the value of the goods or services along with compensation claimed exceeds Rs. 1 crore but does not exceed Rs. 10​ crores, the consumer can directly file an appeal in the ______:

(1) District Commission
(2) State Commission
(3) National Commission
(4) Supreme Court

Which of the following step in staffing process will follow/succeed the step in which “firm/organisation evaluate employee’s current and/or past performance as against certain predetermined standards”.

(1) Estimating the manpower requirements
(2) Promotion and Career planning
(3) Training and development
(4) Compensation

Match List - I with List - II.

Choose the correct answer from the options given below :

(1) (A)-(II), (B)-(IV), (C)-(III), (D)-(I)

(2) (A)-(II), (B)-(III), (C)-(IV), (D)-(I)

(3) (A)-(I), (B)-(III), (C)-(IV), (D)-(II)

(4) (A)-(III), (B)-(I), (C)-(II), (D)-(IV)

Identify, which of the following factor does not affect the choice of capital structure :
(1) Floatation cost
(2) Scale of operations
(3) Control
(4) Stock market conditions

Taylor advocated separation of planning and execution functions. Which technique of scientific management do you relate to this statement :

(1) Standardisation
(2) Simplification of work
(3) Functional Foremanship
(4) Method study

Identify the correct combination of objections to advertising.

(A) Confuses the Buyers
(B) Expressiveness
(C) Mass Reach
(D) Undermines social values
(E) Encourages sale of inferior products

Choose the **correct** answer from the options given below :

(1) (A), (C) and (D) Only
(2) (A), (D) and (E) Only
(3) (A) and (D) Only
(4) (B) and (E) Only

Which type of organisational structure is suitable when the size of the organisation is large has a diversified activities & operations, require high degree of specialisation ?

(1) Formal structure
(2) Dimensional structure
(3) Informal structure
(4) Functional structure

Maslow’s Need hierarchy theory is based on the following assumptions :
(A) People’s behaviour is based on their needs
(B) People’s need are in hierarchical order
(C) People’s need depends upon their family
(D) A satisfied need can no longer motivate a person
(E) People fulfill their highest level need first

Choose the correct answer from the options given below :

(1) (A), (B) and (D) Only
(2) (B), (C), (A) and (D) Only
(3) (C), (D) and (A) Only
(4) (C), (D) and (E) Only

Which of the following training method is an "off the job" method :

(1) Vestibule training
(2) Internship
(3) Job Rotation
(4) Apprenticeship

Which of the following is not a component of specific forces included in business environment ?
(1) Technological condition

(2) Competitors
(3) Suppliers
(4) Investors

“A rise in the disposable income of people due to increase in the gross domestic product of a country creates increase in demand for products” Identify the dimension of business environment highlighted above :
(1) Technological environment
(2) Economic environment
(3) Legal environment
(4) Political environment

Identify the concept of controlling to which the following statement is related :
“Only significant deviations which go beyond the permissible limit should be brought to the notice of management.”
(1) Critical point control
(2) Feedback
(3) Management by exception
(4) Taking corrective action

The function of management that establishes standards for controlling is ______.
(1) Planning
(2) Organizing
(3) Staffing
(4) Directing

Under the consumer responsibility, to buy only standardised goods since they provide quality assurance, the consumer should look for which mark on electrical products :

(1) ISI mark
(2) FSSAI mark
(3) Hologram
(4) Hallmark

Arrange the following steps of “trading and settlement procedure” in a correct sequence :
(A) Open a demat account
(B) Sign a broker client agreement
(C) Issue of trade confirmation slip by the broker
(D) Payment or delivery of shares to the exchange
(E) Issue of a unique order code number to each transaction by the stock exchange

Choose the correct answer from the options given below :

(1) (B), (A), (C), (E), (D)
(2) (A), (C), (B), (D), (E)
(3) (B), (C), (E), (A), (D)
(4) (A), (C), (B), (D), (E)

Arrange the following functions of management in a correct sequence:
(A) Planning
(B) Controlling
(C) Staffing
(D) Directing
(E) Organising

Choose the **correct** answer from the options given below:

(1) (A), (E), (C), (D), (B)
(2) (A), (C), (B), (D), (E)
(3) (E), (A), (B), (C), (D)
(4) (E), (C), (D), (A), (B)

“On the job methods are applied to the work place, while the employee is actually working.”
Identify on the job training methods from the list given below :

(A) Vestibule training
(B) Job Rotation
(C) Case Study
(D) Internship
(E) Apprenticeship

Choose the correct answer from the options given below :

(1) (A), (B) and (D) Only
(2) (C), (B) and (E) Only
(3) (B), (C) and (E) Only
(4) (B), (D) and (E) Only

Identify the element of Directing that helps an employee to reach his/her full potential by offering them incentives.

(1) Supervision
(2) Motivation
(3) Leadership
(4) Communication

The step of organising function which is responsible for creating a hierarchical structure and helps in coordination among various departments is known as ______.

(1) Identification and division of work
(2) Setting objectives
(3) Assignment of duties
(4) Establishing reporting relationships

Match List - I with List - II.

Choose the correct answer from the options given below :

(1) (A)-(III), (B)-(IV), (C)-(I), (D)-(II)
(2) (A)-(IV), (B)-(III), (C)-(II), (D)-(I)
(3) (A)-(I), (B)-(II), (C)-(IV), (D)-(III)
(4) (A)-(II), (B)-(III), (C)-(IV), (D)-(I)

Which of the following are correct for ‘money market instruments.’
(A) Treasury bills, commercial bills
(B) Commercial paper, certificate of deposit
(C) Call money, shares, public deposits
(D) Public deposits, certificate of deposits
(E) Commercial paper, call money

Choose the correct answer from the options given below :
(1) (A) and (D) Only
(2) (B) and (D) Only
(3) (A), (D) and (E) Only
(4) (A), (B) and (E) Only

Reduction in tax rates and lifting of unnecessary controls over the economy is a feature of this policy:
(1) Globalisation
(2) Disinvestment
(3) Liberalization
(4) Privatization

Match List - I with List - II.

Choose the correct answer from the options given below :

(1) (A)-(IV), (B)-(III), (C)-(I), (D)-(II)
(2) (A)-(IV), (B)-(II), (C)-(III), (D)-(I)
(3) (A)-(III), (B)-(IV), (C)-(I), (D)-(II)
(4) (A)-(IV), (B)-(I), (C)-(II), (D)-(III)

Ravi was appointed in zinc ltd as one of the specialist who was required to keep machines and tools etc ready for operation by workers. Identify the role, Ravi was appointed to play as a specialist for the workers.
1. Gang Boss
2. Repair Boss
3. Speed Boss
4. Disciplinarian

Which of the following is a personal barrier to communication?
1. Fear of challenge to authority
2. Distrust
3. Faulty translations
4. Technical Jargon

Read the following case study and answer question.

Ranvijay is an entrepreneur who has set up his enterprise with the manufacturing of an

innovative product i.e.GPRS glasses with AI feature which is going to help the blind people in

navigation and identifying places and people in front through voice. He has given a unique name

to his product "Elinir".For all the usage instructions to reach to the consumer, he got them printed

over the packaging which is made up of biodegradable material. He wants to get it advertised by

some celebrity but fears that the cost of product may increase with the involvement of celebrity

and will make it unaffordable.He is also planning to open his own outlets and his own website in

order to sell the product.

The process of giving a unique name to a product is known as

(1) Packaging

(2) Branding

(3) Labelling

(4) Advertising

Read the following case study and answer question.

Ranvijay is an entrepreneur who has set up his enterprise with the manufacturing of an

innovative product i.e.GPRS glasses with AI feature which is going to help the blind people in

navigation and identifying places and people in front through voice. He has given a unique name

to his product "Elinir".For all the usage instructions to reach to the consumer, he got them printed

over the packaging which is made up of biodegradable material.He wants to get it advertised by

some celebrity but fears that the cost of product may increase with the involvement of celebrity

and will make it unaffordable. He is also planning to open his own outlets and his own website in

order to sell the product.

Printing instructions over the package to reach customers is which element of product mix ?

(1) Branding

(2) Packaging

(3) Labelling

(4) Advertising

Read the following case study and answer question.

Ranvijay is an entrepreneur who has set up his enterprise with the manufacturing of an innovative product i.e. GPRS glasses with AI feature which is going to help the blind people in navigation and identifying places and people in front through voice. He has given a unique name to his product "Elinir". For all the usage instructions to reach to the consumer, he got them printed over the packaging which is made up of biodegradable material. He wants to get it advertised by some celebrity but fears that the cost of product may increase with the involvement of celebrity and will make it unaffordable. He is also planning to open his own outlets and his own website in order to sell the product.

Identify the marketing management philosophy adopted by Ranvijay:

1) Production concept
2) Selling concept
3) Marketing concept
4) Societal Marketing concept

Read the following case study and answer question.

Ranvijay is an entrepreneur who has set up his enterprise with the manufacturing of an

innovative product i.e.GPRS glasses with AI feature which is going to help the blind people in

navigation and identifying places and people in front through voice. He has given a unique name

to his product "Elinir".For all the usage instructions to reach to the consumer, he got them printed

over the packaging which is made up of biodegradable material. He wants to get it advertised by

some celebrity but fears that the cost of product may increase with the involvement of celebrity

and will make it unaffordable.He is also planning to open his own outlets and his own website in

order to sell the product.

Find out the objection to advertising discussed in the above case:

(1)Undermines social values

(2)Adds to cost

(3)Confuses the buyer

(4)Encourages the sale of inferior products

Read the following case study and answer question.

Ranvijay is an entrepreneur who has set up his enterprise with the manufacturing of an innovative product i.e. GPRS glasses with AI feature which is going to help the blind people in navigation and identifying places and people in front through voice. He has given a unique name to his product “Elinir”. For all the usage instructions to reach to the consumer, he got them printed over the packaging which is made up of biodegradable material. He wants to get it advertised by some celebrity but fears that the cost of product may increase with the involvement of celebrity and will make it unaffordable. He is also planning to open his own outlets and his own website in order to sell the product.

Identify the channel of distribution used by Ranvijay to sell his product:
(1) Direct Channel
(2) Indirect Channel
(3) Two level Channel
(4) Three level Channel

Read the following case study and answer question.

Aninjey is a CEO of Alfa Ltd. He is running a shoe business where his company is manufacturing canvas shoes, made up of breathable t-shirt fabric. His business is having a good liquidity position. He has already issued 200 equity shares earlier and has a company policy of paying regular dividends to its shareholders. He wants to expand his business and for that he required 100 crores. He asked his Finance Manager to prepare a financial blueprint of the same in order to have the right debt-equity ratio, so that a right financial balance can be maintained.

“Alfa Ltd. is manufacturing firm.” Identify the factor affecting fixed capital highlighted in the statement.
(1) Inflation
(2) Nature of Business
(3) Financing Alternatives
(4) Choice of Technique

Read the following case study and answer question.

Aninjey is a CEO of Alfa Ltd. He is running a shoe business where his company is manufacturing canvas shoes, made up of breathable t-shirt fabric. His business is having a good liquidity position. He has already issued 200 equity shares earlier and has a company policy of paying regular dividends to its shareholders. He wants to expand his business and for that he required 100 crores. He asked his Finance Manager to prepare a financial blueprint of the same in order to have the right debt-equity ratio, so that a right financial balance can be maintained.

From the above case study, find out the cash flow position of Alfa Ltd.
(1) High
(2) Moderate
(3) Low
(4) Very Low

Read the following case study and answer question.

Aninjey is a CEO of Alfa Ltd. He is running a shoe business where his company is manufacturing canvas shoes, made up of breathable t-shirt fabric. His business is having a good liquidity position. He has already issued 200 equity shares earlier and has a company policy of paying regular dividends to its shareholders. He wants to expand his business and for that he required 100 crores. He asked his Finance Manager to prepare a financial blueprint of the same in order to have the right debt-equity ratio, so that a right financial balance can be maintained.

The proportion of debt in the overall capital is known as :

(1) Financial risk
(2) Financial charge
(3) Financial Leverage
(4) Return on Investment

Read the following case study and answer question.

Aninjey is a CEO of Alfa Ltd. He is running a shoe business where his company is manufacturing canvas shoes, made up of breathable t-shirt fabric. His business is having a good liquidity position. He has already issued 200 equity shares earlier and has a company policy of paying regular dividends to its shareholders. He wants to expand his business and for that he required 100 crores. He asked his Finance Manager to prepare a financial blueprint of the same in order to have the right debt-equity ratio, so that a right financial balance can be maintained.

"Finance Manager is asked to prepare a financial blueprint." Identify the financial concept discussed above.

(1) Dividend decision
(2) Financing decision
(3) Investment decision
(4) Financial Planning

Read the following case study and answer question.

Aninjey is a CEO of Alfa Ltd. He is running a shoe business where his company is manufacturing canvas shoes, made up of breathable t-shirt fabric. His business is having a good liquidity position. He has already issued 200 equity shares earlier and has a company policy of paying regular dividends to its shareholders. He wants to expand his business and for that he required 100 crores. He asked his Finance Manager to prepare a financial blueprint of the same in order to have the right debt-equity ratio, so that a right financial balance can be maintained.

Give the right formula to calculate the capital structure of the company :

(1) Debt / (Debt + Equity)

(2) Debt / Revenue

(3) Debt / (Income + Cost)

(4) Income / (Debt + Cost)